top of page
CT7A6399.jpg

FAQ

  • How do I go about booking rentals?
    To book rentals, fill out an inquiry on our website or send an email to materialgirlsrentals@gmail.com with a list of the specific items you would like. Please include the day and location of your event. From there, we’d be happy to check on the availability of your requested items and then start an invoice for you. If sending an inquiry be sure to check your spam folder for a response from us!
  • Is there a minimum amount to book rentals?
    No, you can book any amount you’d like. However, if you are wanting delivery services then we require a rental minimum for deliveries.
  • Are there any extra charges/fees for set-up and take down?
    Yes, if you need set up of your rentals please let us know and we can give you a custom quote based on what is needed.
  • How long is the rental period?
    The rental period is per day. We schedule will-call pick ups between 9am & 6pm. Additional half day or full day(s) can be added.
  • What if I need to keep the rentals longer than the delivery period?
    If your rentals are available for a longer period, you may book your rentals for an extended rental fee: 1/2 rental rate for 2nd day for pickup timeframe starting at 9am. 1/4 rental rate for 2nd day for pickup timeframe of 2-6pm.
  • What if I want to make changes to my invoice?
    You can make changes to your invoice up to 3 weeks before. If you know things are changing along the process, please keep us informed so we can make sure we have the proper inventory on hand and available to others.
  • What if I need to make a rush order?
    You can contact us to see if we are available to accommodate your order. If so, we may charge a small rush order fee to your invoice.
  • How soon should I book my rentals?
    Rentals are booked on a first come, first serve basis so the sooner the better! Our dishes and furniture are in high demand during wedding season. We suggest booking 6 months to a year in advance.
  • Can we come view your inventory?
    Yes! We are by appointment only. We typically schedule appointments on Tuesdays and Thursdays. Contact us to set up a time!
  • Do you offer design consultations?
    Yes, we offer design consultations & the initial consult is free. Contact us to schedule an appointment!
  • Do you have any weather-related policies?
    If your event is outside and there are weather concerns, some items will be unavailable for rental due to the increased risk of damage. If this happens, we will contact you to discuss options for your event. If you rent items and they are left outside in inclement weather you will be responsible for any damage including repair or replacement fees.

Delivery Services

See more delivery information on our Services page.

  • How do I go about booking rentals?
    To book rentals, fill out an inquiry on our website or send an email to materialgirlsrentals@gmail.com with a list of the specific items you would like. Please include the day and location of your event. From there, we’d be happy to check on the availability of your requested items and then start an invoice for you. If sending an inquiry be sure to check your spam folder for a response from us!
  • Is there a minimum amount to book rentals?
    No, you can book any amount you’d like. However, if you are wanting delivery services then we require a rental minimum for deliveries.
  • Are there any extra charges/fees for set-up and take down?
    Yes, if you need set up of your rentals please let us know and we can give you a custom quote based on what is needed.
  • How long is the rental period?
    The rental period is per day. We schedule will-call pick ups between 9am & 6pm. Additional half day or full day(s) can be added.
  • What if I need to keep the rentals longer than the delivery period?
    If your rentals are available for a longer period, you may book your rentals for an extended rental fee: 1/2 rental rate for 2nd day for pickup timeframe starting at 9am. 1/4 rental rate for 2nd day for pickup timeframe of 2-6pm.
  • What if I want to make changes to my invoice?
    You can make changes to your invoice up to 3 weeks before. If you know things are changing along the process, please keep us informed so we can make sure we have the proper inventory on hand and available to others.
  • What if I need to make a rush order?
    You can contact us to see if we are available to accommodate your order. If so, we may charge a small rush order fee to your invoice.
  • How soon should I book my rentals?
    Rentals are booked on a first come, first serve basis so the sooner the better! Our dishes and furniture are in high demand during wedding season. We suggest booking 6 months to a year in advance.
  • Can we come view your inventory?
    Yes! We are by appointment only. We typically schedule appointments on Tuesdays and Thursdays. Contact us to set up a time!
  • Do you offer design consultations?
    Yes, we offer design consultations & the initial consult is free. Contact us to schedule an appointment!
  • Do you have any weather-related policies?
    If your event is outside and there are weather concerns, some items will be unavailable for rental due to the increased risk of damage. If this happens, we will contact you to discuss options for your event. If you rent items and they are left outside in inclement weather you will be responsible for any damage including repair or replacement fees.
  • How do I go about booking rentals?
    To book rentals, fill out an inquiry on our website or send an email to materialgirlsrentals@gmail.com with a list of the specific items you would like. Please include the day and location of your event. From there, we’d be happy to check on the availability of your requested items and then start an invoice for you. If sending an inquiry be sure to check your spam folder for a response from us!
  • Is there a minimum amount to book rentals?
    No, you can book any amount you’d like. However, if you are wanting delivery services then we require a rental minimum for deliveries.
  • Are there any extra charges/fees for set-up and take down?
    Yes, if you need set up of your rentals please let us know and we can give you a custom quote based on what is needed.
  • How long is the rental period?
    The rental period is per day. We schedule will-call pick ups between 9am & 6pm. Additional half day or full day(s) can be added.
  • What if I need to keep the rentals longer than the delivery period?
    If your rentals are available for a longer period, you may book your rentals for an extended rental fee: 1/2 rental rate for 2nd day for pickup timeframe starting at 9am. 1/4 rental rate for 2nd day for pickup timeframe of 2-6pm.
  • What if I want to make changes to my invoice?
    You can make changes to your invoice up to 3 weeks before. If you know things are changing along the process, please keep us informed so we can make sure we have the proper inventory on hand and available to others.
  • What if I need to make a rush order?
    You can contact us to see if we are available to accommodate your order. If so, we may charge a small rush order fee to your invoice.
  • How soon should I book my rentals?
    Rentals are booked on a first come, first serve basis so the sooner the better! Our dishes and furniture are in high demand during wedding season. We suggest booking 6 months to a year in advance.
  • Can we come view your inventory?
    Yes! We are by appointment only. We typically schedule appointments on Tuesdays and Thursdays. Contact us to set up a time!
  • Do you offer design consultations?
    Yes, we offer design consultations & the initial consult is free. Contact us to schedule an appointment!
  • Do you have any weather-related policies?
    If your event is outside and there are weather concerns, some items will be unavailable for rental due to the increased risk of damage. If this happens, we will contact you to discuss options for your event. If you rent items and they are left outside in inclement weather you will be responsible for any damage including repair or replacement fees.
  • How do I go about booking rentals?
    To book rentals, fill out an inquiry on our website or send an email to materialgirlsrentals@gmail.com with a list of the specific items you would like. Please include the day and location of your event. From there, we’d be happy to check on the availability of your requested items and then start an invoice for you. If sending an inquiry be sure to check your spam folder for a response from us!
  • Is there a minimum amount to book rentals?
    No, you can book any amount you’d like. However, if you are wanting delivery services then we require a rental minimum for deliveries.
  • Are there any extra charges/fees for set-up and take down?
    Yes, if you need set up of your rentals please let us know and we can give you a custom quote based on what is needed.
  • How long is the rental period?
    The rental period is per day. We schedule will-call pick ups between 9am & 6pm. Additional half day or full day(s) can be added.
  • What if I need to keep the rentals longer than the delivery period?
    If your rentals are available for a longer period, you may book your rentals for an extended rental fee: 1/2 rental rate for 2nd day for pickup timeframe starting at 9am. 1/4 rental rate for 2nd day for pickup timeframe of 2-6pm.
  • What if I want to make changes to my invoice?
    You can make changes to your invoice up to 3 weeks before. If you know things are changing along the process, please keep us informed so we can make sure we have the proper inventory on hand and available to others.
  • What if I need to make a rush order?
    You can contact us to see if we are available to accommodate your order. If so, we may charge a small rush order fee to your invoice.
  • How soon should I book my rentals?
    Rentals are booked on a first come, first serve basis so the sooner the better! Our dishes and furniture are in high demand during wedding season. We suggest booking 6 months to a year in advance.
  • Can we come view your inventory?
    Yes! We are by appointment only. We typically schedule appointments on Tuesdays and Thursdays. Contact us to set up a time!
  • Do you offer design consultations?
    Yes, we offer design consultations & the initial consult is free. Contact us to schedule an appointment!
  • Do you have any weather-related policies?
    If your event is outside and there are weather concerns, some items will be unavailable for rental due to the increased risk of damage. If this happens, we will contact you to discuss options for your event. If you rent items and they are left outside in inclement weather you will be responsible for any damage including repair or replacement fees.

for anything else...

bottom of page